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Tuesday, August 4 • 9:30am - 10:00am
Client Experience - Taking Customer Service to a Higher Level

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Never before have consumers expected so much. They have more information and cannot be bullied or merely charmed. How do you deliver to their expectations?



Speakers
avatar for Brian Bair

Brian Bair

Agent, Bair Group
Brian Bair is America’s #2 Real Estate Agent, according to The Thousand, the real estate industry’s most prestigious ranking report released yearly by REAL Trends, Inc and The Wall Street Journal. The Thousand ranks the top one half of one percent of over 963,000 real estate agents nationwide. In 2013 Bair sold an impressive 868 homes—the second most homes in the country. Due to his sales numbers and track record... Read More →
avatar for Nancy Braun

Nancy Braun

Broker in Charge, Showcase Realty
Nancy Braun is the creative force behind Charlotte’s Showcase Realty and its several divisions. Focusing on technology and delivering a unique experience, Nancy has created a new model for the real estate industry. With her team of professionals, Nancy has positioned Showcase at the leading edge of the industry, earning national recognition from HousingWire that ranked Showcase Realty 46th in the nation among a very elite group of... Read More →
avatar for Debbi DiMaggio

Debbi DiMaggio

Agent, Highland Partners
Author, real estate leader, mom and philanthropist Debbi DiMaggio is a master marketer, community builder, and tech-savvy guru who embraces the fast-paced real estate market in the Bay Area. A realtor in the top 1% of all real estate agents nationwide, Debbi has also authored two books, Contained Beauty (2012) and The Art of Real Estate (April 2015), which she co-wrote with husband/partner Adam Betta.  | | Debbi and Adam’s... Read More →


Tuesday August 4, 2015 9:30am - 10:00am
Hilton Grand Ballroom B